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1. What is the primary reason you chose Fireinspiration over our competitors?(Check Top 2 Reasons) Portfolio Packages Pricing Sales/Support Staff Advertising Return Customer Referred by Another Satisfied Customer Other
2. How would you rate Fireinspiration’s ability to meet your design objective? 1 2 3 4 5 6 7 8 9 10 1=Poor 10=Excellent
3. How would you rate the creativity of the designs provided to you by Fireinspiration? 1 2 3 4 5 6 7 8 9 10 1=No Creativity 10=Extremely Creative
4. How would you rate Fireinspiration’s accuracy in designing your revisions? 1 2 3 4 5 6 7 8 9 10 1=Not Accurate 10=Very Accurate
5. In Customer Support, which method did you use most?(Check All That Apply) Email Phone Live Support Panel
6. How would you rate Fireinspiration’s Phone Support/Consulting Team? 1 2 3 4 5 6 7 8 9 10 Did not utilize phone support 1=Poor Phone Support 10=Outstanding Phone Support
7. How would you rate our Email & Live Chat Customer Support Service? 1 2 3 4 5 6 7 8 9 10 Did not utilize email & live chat support 1=Poor 10=Excellent
8. How would you rate the advantage of use of our website? (Order Form & Creative Brief) 1 2 3 4 5 6 7 8 9 10 1=Difficult 10=Easy
9. How would you rate the turnaround time for your revisions? 1 2 3 4 5 6 7 8 9 10 1=Very Slow 10=Fast
10. Which service you used from Fireinspiration? Printing Stationery Design Brochure Design Post Card Design Web Design Logo Design
11. Will you use us for other services? Yes No
12. If you chose yes to the previous question, what additional services will you consider purchasing? Printing Stationery Design Brochure Design Post Card Design Web Design Logo Design
13. Are you satisfied with Fireinspiration’s Service? Yes No
14. Would you recommend Fireinspiration to a friend, colleague or acquaintance? Yes No
15. Suggestion for improving Fireinpiration?
